About Me


Welcome to my corner of the web! My name is Charleigh Roberts, and I'm a multi-faceted individual with a passion for technology, AI, and the great outdoors.

Professionally, I'm deeply engrossed in both frontend and backend development, with a keen interest in a mix of code languages, software testing and cloud services. Having crafted this website from scratch, I thrive on the challenges and creativity that coding projects offer. I am currently in the midst of finding my niche.

Beyond the digital realm, I find solace in the tangible. You might catch me sanding down wood for refinishing projects, diving into a good book, crafting a new recipe or spending time with family and friends. I'm at home amidst the simplicity of nature. Camping under the stars during the warm summer nights or tracking game through the crisp autumn air are among my cherished pastimes.

Hailing from the picturesque landscapes of Laramie, Wyoming, I have an inherent appreciation for the rugged beauty of the Rocky Mountains. There's nothing quite like the aroma of rain mingling with pine, or the comforting warmth of a cup of hot black tea on a chilly day.

Join me on this journey where technology meets nature, and let's explore the endless possibilities together.

Professional Summary

Ambitious, honest, self-driven go-getter with common sense and the ability to smell the roses.

Medical coder with 2+ years of medical billing and coding (E/M, radiology and injections) and 3 years of hospital health information experience. Industry experience of customer service, cloud-based administration, managing and troubleshooting company-wide devices.

CompTIA A+, Network+ and IT Operations Specialist (CIOS) certified and Microsoft Certified: Azure Fundamentals. College-level knowledge of application creation, multiple coding languages, cyber security and more.

Employment History

Medical Coder @ FairWinds Practice Solutions
Laramie, WY (Remote)
September 2026 – Present
  • Medically code E/M visits, radiology and injections.
  • Research, correct and resolve medical insurance claims.
Medical Biller/Coder @ Premier Bone & Joint Centers
Laramie, WY
November 2024 – September 2026
  • Coded outpatient orthopedic encounters including E/M, radiology, and injection procedures to support clean claims and timely reimbursement.
IT Production Support Specialist @ Mountain West Farm Bureau Insurance
Laramie, WY
June 2023 – September 2024
  • Supported production workflows and triaged system issues impacting internal users; documented incidents and tracked them to resolution.
  • Communicated technical steps in everyday language to non-technical staff; maintained detailed logs for audit readiness.
  • Provided technical guidance to the Service Desk Provider and helped develop and document policies, procedures, and technical requirements.
Customer Support Representative @ Mountain West Farm Bureau Insurance
Laramie, WY
October 2021 – June 2023
  • Handled high-volume inbound calls, resolving questions on premiums and policy issues; recorded all interactions thoroughly.
  • Built rapport and de-escalated concerns; consistently recognized for empathy and follow-through.
  • Prepared premium breakdowns and payment plans as requested.
  • Successfully completed tasks while multitasking and experiencing interruptions.
Health Information Specialist @ Ivinson Memorial Hospital
Laramie, WY
November 2017 – November 2020
  • Released medical documents to patients, medical facilities, and legal/insurance companies.
  • Analyzed medical records for accuracy; Scanned and imported documents.
  • Medically coded outpatient services (lab, radiology, diagnostic tests, etc.) and physical therapy charts.

Education

Computer Science (AI Specialization) @ Dakota State University
Madison, SD
January 2024 – December 2026 (projected)
  • Bachelor of Science
Computer Science @ Laramie County Community College
Laramie, WY
January 2021 – December 2023
  • Associate of Science
Health Information Technology @ Laramie County Community College
Laramie, WY
Completed December 2018
  • Associate of Applied Science

Certifications

CompTIA IT Operations Specialist (CIOS) October 2026
CompTIA Network+ ce October 2026 – October 2029 CompTIA A+ ce May 2026 – October 2029
Microsoft Certified: Azure Fundamentals August 2024

Projects

Mountain Bluebells @ mountainbluebells.com
Full-stack ASP.NET web app
2024 – Present
  • Built a full-stack ASP.NET (C#) web app featuring Google OAuth sign-in, an in-browser book reader/downloader, and notes saved to the file system.
  • Self-hosted on IIS behind a Caddy reverse proxy with Cloudflare for DNS and TLS; source managed with Git/GitHub.
  • More on the Projects page.

Health Information

Medical Coding
ICD-10 · CPT · HCPCS · E/M
Billing & Claims
Claim Research · Correction · Resolution
EHR Systems
Epic · Meditech · SRS · CareTracker
Health Records
Medical Records · HIPAA · Medical Terminology · Data Entry

Skills (Education/Personal)

BackEnd
C# ASP.NET · C++ · Java · JavaScript · Python · SQL
FrontEnd
HTML5 · Bootstrap · CSS
Code Editor
Visual Studio 2022 · Visual Studio Code · Jupyter · GIT
DevOps
IIS · Caddy · Cloudflare · Git · Azure SQL · TrueNas
Information Technology
Part Replacement · OS Installation · Networking

On-The-Job Skills

Customer Service
Customer Service · Troubleshooting
Administration
Admin 365 · Active Directory
Jira
Jira tickets
Intune
Intune
Problem Solving
Problem Solving · Analytical Skills · Attention to Detail
Information Technology
Part Replacement · Documentation Creation