About Me


Welcome to my corner of the web! My name is Charleigh Roberts, and I'm a multi-faceted individual with a passion for technology, AI, and the great outdoors.

Professionally, I'm deeply engrossed in both frontend and backend development, with a keen interest in a mix of code languages, software testing and cloud services. Having crafted this website from scratch, I thrive on the challenges and creativity that coding projects offer. I am currently in the midst of finding my niche.

Beyond the digital realm, I find solace in the tangible. You might catch me sanding down wood for refinishing projects, diving into a good book, crafting a new recipe or spending time with family and friends. I'm at home amidst the simplicity of nature. Camping under the stars during the warm summer nights or tracking game through the crisp autumn air are among my cherished pastimes.

Hailing from the picturesque landscapes of Laramie, Wyoming, I have an inherent appreciation for the rugged beauty of the Rocky Mountains. There's nothing quite like the aroma of rain mingling with pine, or the comforting warmth of a cup of hot black tea on a chilly day.

Join me on this journey where technology meets nature, and let's explore the endless possibilities together.

Charleigh Roberts

Laramie, WY 82070
charleighwr@protonmail.com

Professional Summary

Ambitious, honest, self-driven go-getter with common sense and the ability to smell the roses.

College-level knowledge of application creation, multiple coding languages, cyber security and more. Industry experience of customer service, cloud-based administration, managing and troubleshooting company-wide devices.

Employment History

IT Production Support Specialist@ Mountain West Farm Bureau Insurance
Laramie, WY
June 2023 – November 2024
  • Provide telephone, in-person, and online support and to ensure proper documentation of incidents and quick resolution.
  • Provide technical guidance and recommendations to the Service Desk Provider, and assist in the development and documentation of policies, procedures, and technical requirements.
  • Maintain and implement improvements for services, applications, and integrations to provide enhanced performance, security, reliability, scalability and functionality.
Customer Support Representative@ Mountain West Farm Bureau Insurance
Laramie, WY
October 2021 – June 2023
  • Answer incoming phone calls and respond to inquiries in regard to premiums, incorrect policy issuance and miscellaneous questions.
  • Accurately document all stakeholder interaction.
  • Prepare premium breakdowns and payment plans as requested.
  • Successfully complete tasks while multitasking and experiencing interruptions.
Medical Record Specialist @ Ivinson Memorial Hospital
Laramie, WY
November 2017 – November 2020
  • Released medical documents to patients, medical facilities, and legal/insurance companies.
  • Analyzed medical records for accuracy; Scanned and imported documents.
  • Medically coded outpatient services (lab, radiology, diagnostic tests, etc.) and physical therapy charts.

Education

Computer Science @Dakota State University
Madison,SD
January 2024 – December 2026 (projected)
  • Bachelors of Science
Computer Science @Laramie County Community College
Laramie, WY
January 2021 – December 2023
  • Associates of Science

Projects

Mountain Bluebells @ mountainbluebells.com
Full-stack ASP.NET web app
2024 – Present
  • Built a full-stack ASP.NET (C#) web app featuring Google OAuth sign-in, an in-browser book reader/downloader, and notes saved to the file system.
  • Self-hosted on IIS behind a Caddy reverse proxy with Cloudflare for DNS and TLS; source managed with Git/GitHub.
  • More on the Projects page.

Skills (Education/Personal)

BackEnd
C# ASP.NET · C++ · Java · JavaScript
FrontEnd
HTML5 · Bootstrap · CSS
Code Editor
Visual Studio 2022 · Visual Studio Code · GIT
DevOps
IIS · Caddy · Cloudflare · Git · Azure SQL · TrueNas
Information Technology
Part Replacement · OS installation

On-The-Job Skills

Customer Service
Customer Service · Troubleshooting
Administration
Admin 365 · Active Directory
Jira
Jira tickets
Intune
Intune
Problem Solving
Problem Solving · Analytical Skills
Information Technology
Part Replacement · Documentation Creation